Boost Service Systems Web is the cloud based solution allowing you to access your data from anywhere
Boost Service Systems Web is a complete solution for field service management, putting a wealth of information and tools at the fingertips of your entire organization.
Customer Relationship Management - CRM
- Store digital images or documents associated with customers, sites, personnel, equipment, service orders, etc.
- Advanced categorization and classification of customer records for marketing management
- Unlimited number of contact names, phone numbers, and email addresses for each customer and location
- Comprehensive, chronological service history of each service location even when billed to different accounts
- Maintain service agreement details and equipment-on-site details, complete with notes, custom fields, digital documents, and history
Work Orders and Dispatching
- Flexible work order scheduling that handles multi-day, multi-technician crew calls.
- Dispatch from a choice of 3 different schedule views including daily,
weekly, and monthly.
- Customize an unlimited number of dispatch boards based on department, work type, status, zone.
- At-a-glance view of pertinent order details, including color-coded
- status and service zone
- Record the parts, labor, or flat rate tasks associated with work performed
Sales Force Automation
- Comprehensive tracking of your pipeline of sales prospects, deals and opportunities
- Adapts to your own particular sales cycle--define the stages and statuses that make sense for your business
- View history of each opportunity as it flows through its various sales stages
- Setup and assign tasks, activities, follow-up phone calls, emails, etc. linked to each opportunity.
- Pipeline and activity reporting--instantly generate pipeline and sales forecast reports
- Maintain an electronic File Drawer™ of documents, photographs, estimates, drawings, etc. related to each opportunity.
Reporting and User-Friendly Features
- Technician productivity reporting including flat rate tasks per call, revenue per call, and time tracking.
- User-defined fields for customers, sites, personnel, agreements, equipment, and service orders
- Thorough audit trail functionality tracks all pertinent details when your critical business records are added, modified, deleted, etc.
- Email customers, contacts, and technicians directly from within ServiceFirst OnDemand
- Powerful search engine to find records with a single click
Quick and Easy to Start -- Engineered to Grow with You
Boost Service Systems - Web is an industry-leading, powerful application engineered from the ground-up with you--the service businessperson--in mind. Boost Service Systems - Web is the right answer for anyone from a sole proprietor, needing an easy-to-use way to manage his growing business, all the way to large, multi-location enterprises, demanding the latest technology to manage large territories of customers and technicians.
Best of all, you can get started right away! Since there is no software or hardware to buy or install, just give us a call and we'll be happy to get you on the road immediately to running a more professional and profitable service operation.